We hope you will be delighted with your tape echo loops and cleaning solutions but just in case you should ever experience any problems with our products, here is our

RETURNS POLICY 

Placing an order on our web site signifies that you agree to the following return conditions:

FAULTY PRODUCT: If the product is defective or damaged upon reciept or if you recieve an incorrect item, please contact us immediately and we will arrange for it to be collected and replaced.  

RETURNS: Products may be returned within 30 days of shipment. Returns must be unused, in brand new condition and have all the packaging and original contents included.  You will be responsible for shipping the returned item back to us.


EXCHANGES: We will accept exchanges of any item bought from us within 30 days of purchase as long as it is unused, in brand new condition and have all the packaging and original contents included. You will be responsible for shipping the returned item back to us and for the cost of shipping for the new item to be sent to you.

N.B  You must email us:  customerservice@mytapeecho.com before returning any item